Client Reviews

Tanya was super easy to work with. I was having trouble placing an order online and she took my order and made sure everything was correct for me. Great customer service all the way around. Thank you very much!!

Always enjoy working with Tidmore and we appreciate your continued support. Great product and quick turn around. The flags look beautiful flying around our campus. We always get lots of comments of how awesome the flags look.

I just wanted to say thank you! You all make it very easy when I need to place orders. Tanja has always been so helpful and is so easy to work with. This is the reason why I always come back. Such a pleasure. Thank you!

The Flags that we ordered for NHHS are of high quality and they arrived in a very timely manner. We replaced our flags three times a year and they hold up to most of the weather in our area. We coudn't ask for any better service than what we get from Tidmore Flag & Banner!!

Sammantha is always very helpful, and very kind. The phone lines were down, and she took my order via email with no hesitation. I appreciate the great customer service I receive. I am blessed to have worked with Sammantha many times, and always receive top-notch service. Thank you Samm!!!

Samantha Larson is always so helpful and kind. I truly appreciate all of her extra special touches! She went out of her way to check on adding something special for us to purchase (baby onesies with our logo). She goes above and beyond when I need extra help, like when adding a spreadsheet of orders, and assisting with special delivery instructions to a specific location. I love working with all of your representatives, especially Samantha :) Keep up the good work.

Tanja Sossong is an amazing human being and so professional. We have a co-worker that is retiring next week and we ordered a jacket and hat and Tanja went above and beyond to get this order shipped out in one business day. She is so valuable to your team. Great service CIG.

Everything from walking me through the setup to placing the order, they were friendly, thorough, knowledgable & professional. One of our favorite "go-to" places for our Hotel needs.

Tanja Sossong has been very helpful to me in ordering the interior signage products i needed. She is knowledgeable and has excellent customer service. I definitely recomment Western Hotel Supply.

Tanja is very easy to work with. Whenever I have a question or need help she is there to assist. I have been working with her for several years and find her very helpful. Thank you!

Western Hotel Supply's customer service is amazing. You took my order and did it in a timely manner. Thank you for taking care of me today.

I wanted to reach out regarding a conversation I had this morning with Kimberly at Western. Wow. Thats all I can say. I called with a technology problem ordering (who would have thought - technology failed me on a Monday). Anyways, she jumped on it and helped me while having a great conversation. She was fast, efficient and you could tell it was not just about “doing her job” but she truly cared about what she was doing and how she was doing it. In our conversation she explained some other products and how they could benefit me and by the end of the week because of her discussion I’ll have a larger order I think put in for stuff. In fact after I hung up the phone I instructed by Assistant Manager to start pushing more to Western from another vendor she was preparing to use. Sometimes we hear of the negatives only - I wanted to start your week off with some kudos of a top notch customer service experience.

From the very first conversation, to the proofing process, to the final delivery of our product, Western Hotel Supply made this a smooth and easy process. Every question (no matter how silly) was answered. The proofing process was quick and painless. I highly recommend Western Hotel Supply to everyone opening a hotel or needing supplies to meet your brand standards. Quick. Convenient. Efficient. And a very special Kudos to our customer service representative Tanja - for putting up with our craziness.

Western Hotel Supply's service is always accurate and efficient. Thank you for your great service.

I had attempted to have telophone faceplates printed by a different vendor, but it was a month and a half later and I still had not recieved a quote back after reaching out to them multiple times. I called Samm and she had a quote over to me immediately, amended it per my request and everything was done in less than 24 hours. Western Hotel Supply is more efficient and easier to work with.

When going to order, I had some difficulty with the webstore, but Tanja with CIG's customer service team was able to help me make it a quick and easy process to order. She was very knowledgeable of our company and all the changes that happened recently with our products and logo.

Its always a great experience working with Samm at Tidmore Flags. They make great products that last a long time and have great customer service.

Tidmore's service was timely and professional. Easy communication throughout the whole odering process.

Their customer service and ease of ordering products has been exceptional!!! Brittany was very responsive and helpful. The cost of products is much more reasonable than our last vendor was also.

It has been great working with Tanja and Corporate Image Group on our order. We look forward to working with them on future orders.

Kimberly with Western Hotel Supply was very helpful and professional. I appreciated her help and will plan on using Western Hotel Supply more often in the future for our print work.

Tanja went above and beyond, told us that our order was back-ordered, provided options and was very prompt in responding to our emails. Without her response I would have not known that the company does youth t-shirt, which is what I actually needed from the backorder. So, what seemed to be a bad news was actually a blessing for us. Thank you Tanja :)

It has been a great pleasure working with Ms. Tanja Sossong! She has been one of the most efficient vendors I've had the pleasure of ever doing business with! I'll be looking forward to many more future experiences with Tanja and Western Hotel Supply.

Tidmore gave us great customer service and the flags were great quality when we recieved them.

It has been a great pleasure working with Tanja Sossong and I look forward to working with her and Western Hotel Supply on future orders.

It was a great pleasure working with Tidmore and Tanja on our order of custom stick flags and classroom flags. Tanja knew exactly what I needed and took care of it quickly and efficiently. I look forward to working with her on future orders.

Tidmore & Kimberly was an absolute pleasure to work with. They help with a US, State & Custom Flag in a kind, courteous and expedient manner. I look forward to doing business with them again.

I have been doing business with Corporate Image Group / Western Hotel Supply companies for at least 7+years. The service has always been professional and excellent and that is hard to find today. They actually pick up the phone and are quick to respond to your needs and offer a fair price for quality logo items. I wish them continued success... good products and good people.

It is always a pleasure working with Western Hotel Supply and Tanja alway makes my job a lot easier.

We received great service from Tidmore Flag & Banner and when we recieved the flags, we were happy with the quality of the US and Mississippi flags.

You are Awesome!!! You have no idea how you made our day with this rush order! One thing is going right!! You all Rock!!

It was great when a real person answered the phone. They made it quick and easy to set up our account. The service was freindly and fast.

Thank you Tidmore for providing us awesome flags "Made In The USA" that we fly proudly on the capital.

Once I connected with Tidmore I knew they were the right company, everything went smoothly. I have been very pleased with the quick responses.

Thank you so much, I actually was at conference and stopped by your booth. I just placed an order last week while I was there and wanted to thank you guys for always being so responsive and helpful!

The service I recieved was great. Very prompt on getting me the help I needed. Thank you

The service is top notch. Everyone who has helped us was friendly and prompt! We were able to view how all of the items would print prior, and they made recommendations to ensure the final product was the best version possible. We appreciate all the help!

You always make everything so easy. Thank you so much, you are appreciated.

This Company has great customer service.

It has been so great working with this company and Tanja Sossong and I look forwar to working with you on future orders.

Absolutely great service!! Needed our order asap and can't thank you enough for making sure we got it. Pleasure to work with such a great company and will definitely be working with you again on the other projects. Once again thank you so much, really appreciate it.

Tidmore Flag & Banner is very easy to order from, super friendly and better prices than any other competitors out there.

Over the years it has been a great pleasure working with Western Hotel Supply and Tanja Sossong has alway dong a great job helping us. I will be having a new assistant manager taking over for me and going to make sure they continue to work with WHS and Tanja.

We have done business with this company three times and everytime they have been helpful, polite and make sure the orders are handled promptly. Everyone has been please with the products quality also they we have recieved. They also follow up with us to make sure everything is ok.

Tidmore is a great company, it doesn't matter who I get on the phone, they always are courteous and quick to help you out with what ever you need. They ship items fast to you and I would highly recommmend them to anyone.

Thank you so much for helping us out with a 3'x5' State of Alabama flag to be flown over the capital building of Alabama for basic training graduation of the Alabama Army National Guard Military Police. Tidmore's customer service with Tanja during this experience was amazing. This is so well deserved for all of their hard work during the 20 weeks they are gone from their family. Thank you so much for helping us out.

We received EXCELLENT customer service from Kimberly with Corporate Image Group. She was very detail oriented and answered all my questions. Look forward to continuing to work with your company after this experience.

We have been a long time customer of Tidmore Flag & Banner. Samm has always been professional and courteous when we order our flags for our properties. Tidmore's flag quality has always been exceptional.

I was having trouble ordering a new item from your store (Comfort Keepers business cards) and contacted you through the website. Tanja replied quickly and offered to assist me throught the process. This saved me time in getting the cards that I need. I appreciate the customer focus and willingness to go the extra mile. Thanks!

I truly appreciate our relationship with Western Hotel Supply/Corporate Image. Everyone I have worked with is always very professional, and very kind. More often than not, I get to work with Sam, and she is always wonderful. Thank you so much Sam!

Oh, my goodness. Everyone is ALWAYS so helpful and willing to go out of the norm to help us out! We had a rush job and Tanja Sossong was able to pull our order and took care of us. Every interaction with your staff is always amazing, friendly, helpful, and super quick with response! Thank you so much!

Thank you, Kim, for all of your time and dedication in helping us with our orders. I appreciate you helping me determine what items would work best for our staff. Western is awesome.

Tanja from Tidmore was very helpful and fast in responding to my emails and taking care of my order. They did a great job, and we love the quality of the flags and the easy process or ordering from Tidmore.

We are a brand-new agency submitted a request with your company for the first time and when we reached out to your customer support staff, they were both prompt and extremely helpful with our request. They went above and beyond to make the first experience very pleasant and certain to return. Thanks so much!!!

I recently bought a Best Western property. I needed to order some items which were already ordered from the previous owner. I don't know what exact things he ordered with color match and stuff. All I knew he ordered from corporate imaging groups. Tanja Sossong was very helpful and knowledgeable who helped me out with the previous owner’s order details not only that she also helped me to place the order. Only one call it took me to find out everything and placing an order. After that she was in contact with me through email to make sure I got what I needed and all about order status.

Tidmore is always great with my flag orders. I really appreciate all of Tanja’s follow-up emails and how they execute their business so efficiently.

It is always a great experience working with the Corporate Image Group (specifically Tidmore Flags). As event planners, we always have last minute changes and additions. They are always able to accommodate and make the process very easy, which is why we have been faithful customers for many years.

Good Job Tanja! She is my go-to person for each order. She is ALWAYS so helpful and willing to go out of the norm to help us out! We had a rush job various jobs and Tanja Sossong was able to pull our order and took care of us. Every interaction with her is always amazing, friendly, helpful, and super quick with response! Thank you so much!

This company is great. They are very helpful, kind and fast. I would definitely recommend Tidmore Flag & Banner and Corporate Image Group.

We've been a customer for many years. I love that I can call now and just give my name and I'm remembered. We always receive quality products in a timely manner. I can't recall ever having an issue, but I do feel confident that if there were ever an issue, it would be taken care of quickly and professionally. I'd like to give a big thank you to Sammantha, who always takes great care of me. Everyone is wonderful, but I seem to work with Samm the most.

Great customer service, easy to order and fast with their shipments. I really appreciate the help they have given me.

Thank you so much, you are awesome as always. Corporate Image Group always take care of us in a speedy and professional manner.

Tidmore is very helpful in helping me place my order, as it was my first time. It was easy o process they order and they are fast in getting me what I needed.

Happy to have a great relationship with Tidmore. My rep, Tanya, is awesome. She is thorough and very accommodating. Great customer service is my #1. I am looking forward to a continuous relationship with Tidmore for years to come. Thank you.

OMG, Kimberly is the best. She made my experience with my reno so easy, and it has always been a pleasure working with Western. Thank Western and big thanks to Kimberly.

We have had great experiences thus far with Western Hotel Supply. I feel like Same goes above and beyond to help facilitate our needs even through challenging situations. We will continue to use Western Hotel Supply for our needs. It is nice to feel valued as a customer rather than just another number.

We have been using Western Hotel Supply for our office needs for many years now. They are highly efficient and have always delivered the products we need in a timely manner, at a great price.

Tanja was very professional in handling my problem with the shipment of apparel we received. Some changes needed to be made to the logos and she took care of it right away. We are satisfied with the services that are provided by Western Hotel Supply.

Western is fast, provides good communication, worthy of my business, acknowledges current promotions and offers great customer service.

Tidmore product quality is great and I always receive exactly what I order. They always find my account quickly and know what I ordered last time to repeat the order. They are very quick and provide a very professional servce.

Thanks again for your quick response. I really needed this kind of service today due to a deadline I had with the mayor. Thanks, Tidmore and Samm for coming through for me in such a speedy manner.

Tanja was super to work with. Her customer service was outstanding.

We have always received excellent customer service from Tidmore. The flags that we order always have exceptional quality and we look forward to continuing doing business with them in the future.

This was my first-time ordering from the ComfortKeepersStore.com and Samm Larson from the customer service team did an excellent job helping me set up my account, place my order successfully and gave me great customer service during our call. I will continue to work with Corporate Image Group as they provided a excellent experience.

My experience with Tidmore and Samm was great. They are very helpful and prompt. Thanks I will return as your customer.

As always, whenever I have a sort of a issue with an order, customer service is quick and efficient in correcting the problem. I order a lot of products and occasionally something might go wrong. This doesn’t happen often, but when it does, customer service always goes above and beyond to take care of it.

Excellent service every time. Keep up the great work.

Absolutely 100% great experience every time I work with Western Hotel Supply.

Having used Western for more years than I can think of, I can only say they are so very fast and give great customer service. Today I spoke with Samm and she was awesome. She knew my product line and made ordering simple. With so many companies still behind with products, it is great to have one that puts customers first.

Tanja’s customer service was just exceptional. I have worked with her before on orders and it is always the best service. She knows the products and makes all transactions perfect. A big thank you for everything she does and I am sure I will continue to shop with your company.

Tidmore Flag & Banner always works so professionally and efficiently. They assure us we receive quality and all items in a timely manner. Ordering from your company is effortless. This is why I always come back to order our districtwide flags from you. Thank you Tidmore and Tanja for your assistance and business.

My experience with Tidmore has been a very positive experience. They are very pleasant and quick with their service. Tanya provided us with great customer service.

I have been a customer of your company for many years now. My last order, managed by Tanya was filled in a timely manner arriving days before the expected date. It is always a delight working with Tidmore. Everything on each order is handled very professionally.

We ordered four US Flags and two South Carolina Flags and got them in a speedy manner. We appreciate the customer service that Samm and entire Tidmore team provided us during this process.

Thank you so much for taking care of my order in such an expeditious manner, I appreciate it very much. I have received the sample shirts you sent, and they are both going to work great for us. I will be placing more orders by the end of the week.

I have had nothing but quick responses, high quality products and very friendly interactions when placing orders with Corporate Image Group.